Businesses, residents and visitors must comply with public health emergency rules established by the County of Maui to safeguard our communities during the COVID-19 pandemic.
Who is considered "fully vaccinated"?
A: You are considered fully vaccinated:
- 2 weeks after your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, OR
- 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.
For those 18 years and older, you must also receive a booster vaccination, if eligible. To be eligible for a vaccination booster 6 months must have passed since receipt of the second dose of Moderna or Pfizer or 2 months have passed since receipt of the initial single-dose Johnson & Johnson vaccine.
The requirement for a booster does not apply, if you are under age 16 for Pfizer and under age 18 for Moderna.
Do all guests entering an indoor venues need to be fully vaccinated?
A: Patrons may dine indoors with proof of full vaccination, verification of a negative COVID-19 test within 48 hours or, have a signed letter from a medical provider confirming full recovery from a COVID-19 infection.
Do guests visiting a venue outdoors have to be vaccinated?
Will the County be accepting non-US vaccination cards like Oahu?
A: Yes, Proof of a US FDA approved or US FDA EUA vaccination (currently Moderna, Pfizer and Johnson & Johnson) administered outside the United States is acceptable for employees and patrons/customers. The establishment should exercise reasonable discretion in accepting an official immunization record from outside the United States. One significant factor to consider is whether the document has enough English to be comprehensible or is in a language the establishment employees can comprehend.
My name is changed due to a nickname or name change under the state’s Safe Travels program. What should I do?
A: The name on the CDC Vaccination Record Card should match the name on the traveler’s identification. However, a shortened, modified variation or contraction of a traveler’s name will be accepted if it can be cross referenced with the birthdate on the CDC Vaccination Record Card and the traveler’s identification.
Will Maui County allow businesses to accept the Safe Travels account from travelers who participated in the state’s vaccine exception program?
A: Yes. Under exempt, a business or establishment will be able to see their participation in the State's program.
I have a question regarding the ‘safer at home’ policy announced. When the County says that all individuals are ‘ordered to stay at their residence’ are we including our workers/staff as well? Also, if the County is asking (or mandating, I’m not sure which) that guests stay on property, then why would we restrict their ability to find something to eat with the restaurants only operating at 50 percent for customers over the age of 12 to show proof of being fully vaccinated?
A: The County of Maui recommends staying at a place of residence except for activities allowed under the rules. Individuals may leave a place of residence to dine in a food and beverage establishment located on or off-property.
Are restaurants and bars limited on indoor capacity?
A: As of December 1, 2021, restaurants and bars can return to full, 100% capacity without physical distancing requirements. Patrons may dine indoors with proof of full vaccination, verification of a negative COVID-19 test within 48 hours or, have a signed letter from a medical provider confirming full recovery from a COVID-19 infection.
Are there any restrictions for larger events?
A: Indoor commercial events planned for more than 75 participants will still require an exemption, and entities are encouraged to submit plans early to email@example.com.
Who will be charged with the enforcement of employee vaccination and/or weekly COVID test?
A: The business is responsible.
How does the Governor’s SMART Health pass fit into Maui County’s new restrictions?
A: It can be used to verify vaccination status.
Do we need to ask for vaccine cards if our dining area is outside?
A: No, you do not need to ask for vaccine cards if the entire service area is outside.
Does management need to ask for proof of vaccination or testing at concierge areas (which usually provide food and beverage) if our seating area is inside?
A: Yes, for indoors, if outside then no vax requirement
Do we need to ask for proof of vaccination or testing in our weight room? It currently only has a max occupancy of four people.
For vaccinated patrons dining with children age 12 and older who have not been vaccinated, should a separate outdoor seating area be set up for minors or can they sit with their parents/guardians?
A: No, only those 12 and older sitting inside must be vaccinated.
If we put an identifying vaccination wrist band on a guest at check-in, do we have to recheck their vaccination status at our restaurant or bar or other F&B establishment?
A: No, the business must attest to the verification so if they are comfortable with a wrist band then that’s okay.
To clarify, if a guest is not vaccinated but has tested negative can I allow them into my indoor area of my establishment?
A: Yes, your guest may be allowed inside your establishment provided they have verification of a negative COVID-19 test within 48 hours or have a signed letter from a medical provider confirming full recovery from a COVID-19 infection.
Pool areas are all outside for the most part, I’m assuming the unvaccinated can order food and drinks out there or is that restricted as well?
A: Yes, unvaccinated guests may be served outdoors, including poolside.
If we have a gym on property and if gym patrons all have to be vaccinated, then is it safe to assume that we need to staff the gym area with someone to check vaccinations and that employee needs to be vaccinated/tested weekly as well?
A: Yes, restaurant and gym/spa staff must be vaccinated or tested weekly. Unstaffed gyms must have methods to verify vaccination status.
I have submitted specific pictures of our restaurant at our resort. The patio of this restaurant has a roof but no walls and we can see the area is outdoors but the Liquor Department has had a different stance about that. Can we make sure that the definition given to us by the county is consistent with the enforcement guidelines they are following?
A: Please submit your photos and comments to: firstname.lastname@example.org.
On Oahu there is an interpretation that employee cafeterias are not part of the vaccination program. What is Maui County’s interpretation for those cafeteria areas a tour properties given these new guidelines and restrictions?
A: Cafeterias serving employees exclusively are not subject to the vaccination and testing requirements.
Does the vaccine/testing include a hotels purchasing department? They order and move the food around however they do not handle, cook or serve food and drinks.
A: Not with the County’s rules, but may be subject to testing or vaccination requirements with upcoming federal rules
Does this include all employees in the food service (handlers) side including pool servers and our club concierge servers?
Does it include our purchasing and stewarding teams who are handling food but not in the service front of house side of it?
A: Not with the County’s rules, but may be subject to testing or vaccination requirements with upcoming federal rules.
Do musicians who play in restaurant/bar/lounge areas have to be vaccinated or submit to weekly testing?
A: Yes, if classified as an indoor space
Do luau performers have to prove vaccination/testing status?
A: No, those performing outside do not have to prove vaccination/testing status
Some medical organizations such as HMSA have said to their members that they will not provide COVID tests to employees who need it for work, and that COVID tests were being saved for those that were exposed to others who were COVID positive. Does the mayor’s announcement change this policy?
A: The County has no authority over HMSA’s policies.
Where can our employees get their COVID tests?
A: There are a number of COVID testing sites in Maui County. These are listed on:
Affected businesses or employees may also purchase FDAEUA self-administered over the counter test kits that could be used by employees. These are available online, or at CVS/Longs, Walgreens, Target and other locations.
When it comes to travel, the restrictions say that if you want to fly via a vaccine exemption your departure date needs to be two weeks after you get your final vaccine shot. Does that also apply to employees who are getting vaccinated? Do they have to wait two weeks afterwards before coming back to work?
A: No. Employees who are in the process of becoming fully vaccinated are not required to stay away from work. These employees may also be exempted from the testing requirements, as detailed in a previous question above.
Maui County specifically lists restaurant, bars and gymnasiums as having to have all of our employees either vaccinated or tested weekly. But what about staff members who work in those areas who aren’t anywhere near food and beverage? Such as HR or other office administration?
A: This is not required under County rules, but may be subject to testing or vaccination requirements with upcoming federal rules
If an employee has previously tested positive for COVID-19, is that employee still required to be vaccinated or test weekly? The DOH has said before that once a person tests positive they have the antibodies needed that would prevent transmission of the virus. I imagine that means those employees would be exempt.
A: An employee that has tested positive for COVID-19 is exempt from the testing or vaccination requirement for 90 days from the date of the infection
Are there any best practices listed somewhere by the county or state to help us with verifying the vaccination status or test results?
A: See Smart HEALTH Card: https://hawaiicovid19.com/smart-health-card/
Are spas being counted as a type of gymnasium and, if so, will those employees have to also be vaccinated/tested?
A: Yes, gyms, spas, fitness centers, have this requirement.
Considering that some hotel operations hand out refreshments in the lobby during check-in, do we need those employees in the lobby to also be vaccinated and should we be checking guest vaccinations/testing as well in those areas?
Does this employee vaccination/testing rule apply to those who work in banquets and luaus?
A: Yes, for those that handle food and beverages
Do contract cleaners who clean our restaurants and bars (and hotel gyms) have to all be vaccinated as well? What if an engineer goes into the kitchen to fix an oven? I’m just wondering how far to take this mandate.
A: Not required by County rules, but may be impacted by upcoming federal rules
Can we get a written explanation about the mandatory testing/vaccination for employees and the indoor/outdoor requirements for those dining in our restaurants/bars? In other words, do our employees who serve food and beverage in open air environments still have to get vaccinated/weekly testing?
A: Yes, all food establishment employees are required to be vaccinated or tested weekly. Please refer to the latest Maui County Public Health & Emergency Rules.
Do golf snack shops, golf snack carts and food trucks need to adhere to the vaccination/testing rule for employees?
A: Yes, the rules apply to any employee working in a food establishment
If a restaurant is entirely “outdoor” dining, do the employees still need to show proof of vaccination/testing?
Yes, anyone handling food and beverages.
Do all employees in the hotel spa need to be fully vaccinated or opt for testing?
A: Yes, even those providing outdoor massages.
Can an employee who has received their first shot be exempt for weekly testing?
A. Employees who fall into the following categories will not be required to test weekly:
1. Employees who have been fully vaccinated utilizing a COVID-19 vaccine. (Fully vaccinated means that 14 days have passed following a two-dose vaccine series or a single-dose vaccine.)
2. Employees who have received the first dose of a two-dose vaccination series (solely during the 30-day time period between doses).
3. Employees who are in the 14-day waiting period following their one-dose or two-dose vaccination series. To be exempt from weekly testing, based on vaccination, proof of COVID-19 vaccination may be requested by the employer.
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