Businesses, residents and visitors must comply with public health emergency rules established by the County of Maui to safeguard our communities during the COVID-19 pandemic.
Do all guests entering an indoor venues need to be fully vaccinated?
A: Yes, all people must be vaccinated if the venue is indoor.
Do guests visiting a venue outdoors have to be vaccinated?
Will the County be accepting non-US vaccination cards like Oahu?
A: Yes, Proof of a US FDA approved or US FDA EUA vaccination (currently Moderna, Pfizer and Johnson & Johnson) administered outside the United States is acceptable for employees and patrons/customers. The establishment should exercise reasonable discretion in accepting an official immunization record from outside the United States. One significant factor to consider is whether the document has enough English to be comprehensible or is in a language the establishment employees can comprehend.
My name is changed due to a nickname or name change under the state’s Safe Travels program. What should I do?
A: The name on the CDC Vaccination Record Card should match the name on the traveler’s identification. However, a shortened, modified variation or contraction of a traveler’s name will be accepted if it can be cross referenced with the birthdate on the CDC Vaccination Record Card and the traveler’s identification.
Will Maui County allow businesses to accept the Safe Travels account from travelers who participated in the state’s vaccine exception program?
A: Yes. Under exempt, a business or establishment will be able to see their participation in the State's program.
Does ‘safer outside’ replace the ‘safer at home’ guideline from last week?
A: The most up to date rules in effect will always be posted on mauicounty.gov. Please follow the latest rules/guidance when they are available.
Can we get two weeks to prepare like Oahu did? Why do we have one week to get our employees vaccinated?
A: Testing is allowed to assure compliance, and those that initiate their first vaccination dose are subject to limited exemptions as detailed above.
I have a question regarding the ‘safer at home’ policy announced. When the County says that all individuals are ‘ordered to stay at their residence’ are we including our workers/staff as well? Also, if the County is asking (or mandating, I’m not sure which) that guests stay on property, then why would we restrict their ability to find something to eat with the restaurants only operating at 50 percent for customers over the age of 12 to show proof of being fully vaccinated?
A: The County of Maui recommends staying at a place of residence except for activities allowed under the rules. Individuals may leave a place of residence to dine in a food and beverage establishment located on or off-property.
How long will these rules be in force?
A: The County of Maui will review the rules on or prior to Oct. 15 to determine if they should be amended or rescinded. If public health conditions significantly improve before then, the rules may be reviewed earlier.
Who will be charged with the enforcement of employee vaccination and/or weekly COVID test?
A: The business is responsible.
How does the Governor’s SMART Health pass that he just announced fit in to Maui County’s new restrictions?
A: It can be used to verify vaccination status.
Can staff meetings be held in a meeting room/space as a professional event if there are 10 people or less in attendance?
Are indoor commercial events less than 50 required to complete a commercial exemption form?
A: Yes, indoor Commercial events are not allowed without an exemption
If a group receives a commercial exemption for their event can they use PUC licensed passenger vehicles for transport at 100% capacity versus the 50% operational cap?
A. Yes, if they have a fully reviewed/approved commercial exemption
If an air crew needs transportation to their place of lodging, but the crew is over the 50% operational capacity of the transporting vehicle, does the crew need to separate into different vehicles, or are they allowed to travel together?
A. Air crews are allowed to travel together to their place of lodging, and may be considered as a household unit for purposes of transportation.
A: No, you do not need to ask for vaccine cards if the entire service area is outside.
Does management need to ask for proof of vaccination or testing at concierge areas (which usually provide food and beverage) if our seating area is inside?
A: Yes, for indoors, if outside then no vax requirement
Do we need to ask for vaccine cards in our weight room? It currently only has a max occupancy of four people.
For vaccinated patrons dining with children under the age of 12 who can’t be vaccinated at this time, should a separate outdoor seating area be set up for minors or can they sit with their parents/guardians?
A: No, only those 12 or over sitting inside must be vaccinated.
If we put an identifying vaccination wrist band on a guest at check-in, do we have to recheck their vaccination status at our restaurant or bar or other F and B establishment?
A: No, the business must attest to the verification so if they are comfortable with a wrist band then that’s okay.
To clarify, if a guest is not vaccinated but has tested negative can I allow them into my indoor area of my establishment?
A: Currently not allowed but being considered in our amended rules
Pool areas are all outside for the most part, I’m assuming the unvaccinated can order food and drinks out there or is that restricted as well?
A: Yes, unvaccinated guests may be served outdoors, including poolside.
If we have a gym on property and if gym patrons all have to be vaccinated, then is it safe to assume that we need to staff the gym area with someone to check vaccinations and that employee needs to be vaccinated/tested weekly as well?
A: Yes, restaurant and gym/spa staff must be vaccinated or tested weekly. Unstaffed gyms must have methods to verify vaccination status.
I have submitted specific pictures of our restaurant at our resort. The patio of this restaurant has a roof but no walls and we can see the area is outdoors but the Liquor Department has had a different stance about that. Can we make sure that the definition given to us by the county is consistent with the enforcement guidelines they are following?
A: Please submit your photos and comments to: firstname.lastname@example.org
On Oahu there is an interpretation that employee cafeterias are not part of the vaccination program. What is Maui County’s interpretation for those cafeteria areas at our properties given these new guidelines and restrictions?
A: Cafeterias serving employees exclusively are not subject to the vaccination and testing requirements.
My restaurants all have indoor/outdoor areas and some areas are in between. Will the county be defining which is which?
A: Please see paragraph 4.b.ii in the Public Health Emergency Rules. Below is a graphic for additional illustration:
Does the testing requirements begin on September 15 or is it 7 days after?
A: It begins on September 15, and will continue on a rolling basis. Employees subject to the testing requirements should be providing a negative test result taken once every seven days, starting on September 15. For purposes of businesses ensuring employees have met the requirements, businesses only need to ensure a negative test result was received once within that 7-day period for each employee, on a week-to-week rolling basis.
Does the vaccine/testing include a hotels purchasing department? They order and move the food around however they do not handle, cook or serve food and drinks.
A: Not with the County’s rules, but may be subject to testing or vaccination requirements with upcoming federal rules
Does this include all employees in the food service (handlers) side including pool servers and our club concierge servers?
Does it include our purchasing and stewarding teams who are handling food but not in the service front of house side of it?
A: Not with the County’s rules, but may be subject to testing or vaccination requirements with upcoming federal rules
Do musicians who play in restaurant/bar/lounge areas have to be vaccinated or submit to weekly testing?
A: Yes, if classified as an indoor space
Do lua’u performers have to prove vaccination/testing status?
A: No, those performing outside do not have to prove vaccination/testing status
According to one of the reporter questions in the Governor’s press conference today, state law says if an employer is mandating that an employee needs to get testing then the employer needs to pay for it. However, if that is the case, and the employer needs to also compensate the employee for the time they took to get tested, what incentive is there for workers to get vaccinated? Will the county ask the state to change state law via another emergency proclamation so that testing is the employees’ responsibility?
A: This concern will be relayed to the Governor and State partners
What happens if we cannot get all of our food and beverage employees vaccinations by September 15th? What about employees who have gotten one shot but are not scheduled to get the second shot until after Sept. 15?
A: Employees who fall into the following categories will not be required to test weekly: 1. Employees who have been fully vaccinated (Fully vaccinated means that 14 days have passed following a two-dose vaccine series or a single-dose vaccine.) utilizing a COVID-19 vaccine; 2. Employees who have received the first dose of a two-dose vaccination series (solely during the 30-day time period between doses); 3. Employees who are in the 14-day waiting period following their one-dose or two-dose vaccination series. To be exempt from weekly testing, based on vaccination, proof of COVID-19 vaccination may be requested by the employer.
Some medical organizations such as HMSA have said to their members that they will not provide COVID tests to employees who need it for work, and that COVID tests were being saved for those that were exposed to others who were COVID positive. Does the mayor’s announcement change this policy?
A: We have no authority over HMSA’s policies
COVID tests were already scarce before this. Will there be more testing clinics provided by the county/DOH? If so how soon can we find out some details so that we may pass them along to our staff?
A: The County and State are working with testing vendors to expand capabilities. Affected businesses or employees may also purchase FDA EUA self-administered over the counter test kits that could be used by employees. These are available online, or at CVS/Longs, Walgreens, Target and other locations. The following are a list of registration sites for free testing clinics around the County: 1) https://hawaiicovid19.com/testing-isolation-quarantine/, 2) https://preventcovidhi.com/, and 3) https://www.minitmed.com/pre-register maui-covid-19.
When it comes to travel, the restrictions say that if you want to fly via a vaccine exemption your departure date needs to be two weeks after you get your final vaccine shot. Does that also apply to employees who are getting vaccinated? Do they have to wait two weeks afterwards before coming back to work?
A: No. Employees who are in the process of becoming fully vaccinated are not required to stay away from work. These employees may also be exempted from the testing requirements, as detailed in a previous question above.
Maui County specifically lists restaurant, bars and gymnasiums as having to have all of our employees either vaccinated or tested weekly. But what about staff members who work in those areas who aren’t anywhere near food and beverage? Such as HR or other office administration?
A: This is not required under County rules, but may be subject to testing or vaccination requirements with upcoming federal rules
If an employee has previously tested positive for COVID-19, is that employee still required to be vaccinated or test weekly? The DOH has said before that once a person tests positive they have the antibodies needed that would prevent transmission of the virus. I imagine that means those employees would be exempt.
A: An employee that has tested positive for COVID-19 is exempt from the testing or vaccination requirement for 90 days from the date of the infection
Are there any best practices listed somewhere by the county or state to help us with verifying the vaccination status or test results?
A: Smart HEALTH Card: https://hawaiicovid19.com/smart-health-card/
Are spas being counted as a type of gymnasium and if so will those employees have to also be vaccinated/tested?
A: Yes, gyms, spas, fitness centers, have this requirement.
Considering that some hotel operations hand out refreshments in the lobby during check-in, do we need those employees in the lobby to also be vaccinated and should we be checking guest vaccinations/testing as well in those areas?
Does this employee vaccination/testing rule apply to those who work in banquets and luaus?
A: Yes, for those that handle food and beverages
Do contract cleaners who clean our restaurants and bars (and hotel gyms) have to all be vaccinated as well? What if an engineer goes into the kitchen to fix an oven? I’m just wondering how far to take this mandate.
A: Not required by County rules, but may be impacted by upcoming federal rules
Can we get a written explanation about the mandatory testing/vaccination for employees and the indoor/outdoor requirements for those dining in our restaurants/bars? In other words, do our employees who serve food and beverage in open air environments still have to get vaccinated/weekly testing?
A: Yes, all food establishment employees are required to be vaccinated or test weekly. Please refer to page 13 in the September 15 rules: https://www.mauicounty.gov/DocumentCenter/View/125111/COM_Public Health-Emergency-Rules
Do golf snack shops, golf snack carts and food trucks need to adhere to the vaccination/testing rule for employees?
A: Yes, the rules apply to any employee working in a food establishment
If a restaurant is entirely “outdoor” dining, do the employees still need to show proof of vaccination/testing?
Yes, anyone handling food and beverages.
Do all employees in the hotel spa need to be fully vaccinated or opt for testing?
A: Yes, even those providing outdoor massages.
Can an employee who has received their first shot be exempt for weekly testing?
A. Employees who fall into the following categories will not be required to test weekly: 1. Employees who have been fully vaccinated (Fully vaccinated means that 14 days have passed following a two-dose vaccine series or a single-dose vaccine.) utilizing a COVID-19 vaccine; 2. Employees who have received the first dose of a two-dose vaccination series (solely during the 30-day time period between doses); 3. Employees who are in the 14-day waiting period following their one-dose or two-dose vaccination series. To be exempt from weekly testing, based on vaccination, proof of COVID-19 vaccination may be requested by the employer.
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