The Federal National Mortgage Association (FNMA) has resources and guidance to assist homeowners impacted by national disasters

https://yourhome.fanniemae.com/get-relief/disaster

Search if homeowner's mortgage loan is under FNMA

https://yourhome.fanniemae.com/calculators-tools/loan-lookup

The Federal Home Loan Mortgage Corporation (FHLMC) has resources and guidance to assist homeowners impacted by national disasters

https://myhome.freddiemac.com/getting-help/natural-disasters

Search if homeowner's mortgage loan is under FHLMC

https://myhome.freddiemac.com/resources/loanlookup

The Federal Housing Administration (FHA) offers housing counseling to any homeowner regardless of where they received their mortgage loan. Homeowners can contact the FHA housing counseling services at 1-800-569-4287 and the FHA Resource Center at 1-800-304-9320. Additional information can be found below.

https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4703

The DCCA Division of Financial Institutions recommends that homeowners impacted by the disaster contact their financial institution (banks, depository financial services loan companies, credit unions) or mortgage servicer that handles their mortgage loan, for resources and guidance. Homeowners can search to determine who services their mortgage loan at the Mortgage Electronic Registration Systems website located below

https://www.mers-servicerid.org/sis/common/search

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For questions or assistance, contact the Division of Financial Institutions at 1-844-808-3222 or at dfi@dcca.hawaii.gov.