If you have been affected by the wildfires on Maui, the Hawai‘i State Department of Health can assist you with accessing non-emergency health services to meet the needs of you and your family.

Call 833-833-3431 or 808-586-4468.
The Hawai‘i State Department of Health (DOH) call center will be open Monday-Friday from 7:45 AM-4:30 PM, excluding state holidays.

DOH is also working with community partners to offer crisis mental health services for Maui residents who may not be sheltering at local hotels. No appointment is necessary for clinic services and insurance is not required.

Locations for in-person behavioral health visits:

Lahaina Comprehensive Health Center:
‍Akoakoa Place (below the Lahaina Civic Center). Mobile visits are also available, covering neighborhoods from Leiali‘i to Honokohau Valley.
Hours: August 2023 – Every Day, 8 a.m. – 5 p.m. / September 2023 – Every Day, 9 a.m. – 4 p.m.

Maui Community Mental Health Clinic:
‍121 Mahalani Street, Wailuku
Hours: Monday-Friday from 7:45 AM – 4:30 PM.
For information, call 808-984-2150, via email at mauiwellness@doh.hawaii.gov.

The Hawaii CARES Crisis Line is also available 24/7 by calling or texting 988 or visiting hicares.hawaii.gov.

The Department of Health is coordinating efforts for healthcare providers to support the West Maui Community. If you are a health care provider (MD, PA, APRN, NP, RN or Behavioral Health Practitioner) interested in helping, please complete the online form. Your information will be recorded and healthcare volunteer coordination staff will reach out to you if there is a potential need.

The outpouring of support and Aloha from the healthcare community has been phenomenal. If you have submitted your information and have not heard from us, please know that we deeply value your willingness to step forward in support of the Maui community and we may still reach out in the future.

Please fill out the form at the bottom of the State of Hawaii, Department of Health Maui Wildfire Response page here.

The Emergency Prescription Assistance Program (EPAP) helps uninsured people after disasters to be sure they still have the medicines and medical equipment they normally use to stay healthy. To enroll, call 1-855-793-7470 or visit https://aspr.hhs.gov/epap for more information from the U.S. Dept. of Health and Human Services.

The Emergency Prescription Assistance Program, or EPAP, allows enrolled pharmacies to process claims for prescription medications, certain medical supplies, vaccinations, and some forms of medical equipment for eligible people who live in a federally identified disaster area.

A Supplemental Nutrition Assistance Program (SNAP) replacement benefit is available for recipients who experienced loss of food as a result of the recent wildfires. To apply for SNAP replacement benefits, please visit the Processing Center in your area or call the Public Assistance Information Line at 1-855-643-1643.

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Kaiser Permanente is providing medical services at no cost to members and the public at the following locations in Lahaina. Schedule subject to change.

Effective August 23, 2023:

Mobile health vehicle, located at Lahaina Gateway Center – OB/GYN services are offered. Mobile Health Vehicle will move from the Lahaina Gateway Center to the Napili Park starting Mon., 8/28. Provides first aid, pediatric services, and OB/GYN services. Pharmacy courier services available to the mobile health vehicle available to people picking up medication. Open Monday-Friday 9am- 4pm & Saturday 9am-1pm. Closed Sunday.

First aid station at Hyatt Regency Lahaina, Maui Suites, Promenade Lower Level – Provides first aid and wound care. Pharmacy courier services from the mobile health vehicle available as needed. Open Monday-Friday 9am-4pm & Saturday 9am-1pm. Closed Sunday.

*Schedule subject to change.

Prescriptions
For prescription refills, members can visit kp.org/pharmacy or call 808-643-7979. Or, visit our pharmacy locations at the following locations:

- Maui Lani Medical Office pharmacy: Monday through Friday, 8 a.m. to 8 p.m.; Saturday and Sunday, 8 a.m. to 5 p.m.
- Kihei Clinic pharmacy: Monday through Friday, 8:30 a.m. to noon and 1 to 5 p.m. Closed from noon to 1 p.m. and weekends.
- Wailuku Medical Office pharmacy: Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m. Closed from 12:30 to 1:30 p.m. and weekends.

Kaiser Permanente will continue to provide medical services to the public at two locations in Lahaina. Pharmacy courier services will be available, open 10 a.m. to 4 p.m., seven days a week.

• Lahaina Gateway: Providing first aid, pediatric services, and OB/GYN services (Fridays only)
• First Aid Stations at the Hyatt Regency Lahaina, Lahaina Ballroom.

Kaiser Permanente’s First Aid Stations at Nāpili Plaza and the War Memorial Gym have permanently closed on Sunday, Aug. 20.

Maui Health clinicians and physicians will continue pop-up clinics for the west side – but the locations at Lahaina Gateway and Nāpili Plaza are moving to Hyatt Regency in Kāʻanapali starting 9 a.m. to 4 p.m. Monday, Aug. 21. First-aid, wound care, health and wellness checks and pharmacy services, including baby formula for all community members in need, regardless of health insurance, are available. For details, visit www.mauihealth.org/wildfire.

Hawaii CARES 988 is a 24/7, free support service for help with crisis, mental health, and substance abuse. If you need mental health-related or addiction crisis support, or are worried about someone else, you can also call or text 988 (TTY 711) or visit the National Suicide and Crisis Lifeline’s chat for free, confidential support with a trained crisis counselor.

OFFER support or post a NEED for support or services in this local community disaster relief Facebook page. The purpose of this group is where we can have a "go to" hub to locally exchange information of supplies/help *needed* and services and help we can *offer* due to disasters on Maui.

This group will only help with YOUR help. Please SHARE this group. Invite people. Etc. Let's help our friends and families get their lives back!

✔️1. If you have something to *OFFER* (manpower, supplies, services, clean up, food, transportation, housing, etc) please start your post in ALL CAPS saying *OFFER*

✔️2. If you are in *NEED* of something (specific supplies, manpower, services, food, transportation, housing, etc) please start your post in ALL CAPS saying *NEED*.

✔️3. If you have an announcement of volunteer opportunities, meetings, new developments on Maui regarding the fire, legit donation websites, etc. Please start your post in ALL CAPS saying *ANNOUNCEMENT*

PLEASE try to keep to these categories so we can use this group to be as effective and helpful as possible

Please keep in mind whenever DONATING to ANY cause, please only donate items in clean, unstained, smell free and working conditions. It is disrespectful to think that anyone would want stained, smelly or broken items.

The State of Hawaii Department of Human Services Med-QUEST Division has PAUSED all terminations and eligibility renewals for Maui County residents for the remainder of 2023.

Please know that the following applies for all Med-QUEST members statewide:

• Med-QUEST has paused terminations for the remainder of 2023, meaning coverage will continue through at least the end of this year without interruption except for those who voluntarily ask Med-QUEST to end their coverage, those who have moved out of state or those who are deceased.
• If Med-QUEST can successfully renew your eligibility at this time, we will, and a pink letter confirming your renewed coverage will be mailed to you.
• If Med-QUEST is unable to renew your coverage at this time, your renewal date will be pushed out to a new month after this pause.
• Notice of your new renewal month will be mailed to you.

If you have been affected by the wildfires on Maui, we can assist you with accessing non-emergency health services to meet the needs of you and your family.

Call 833-833-3431 or 808-586-4468.

The Hawai‘i State Department of Health (DOH) call center will be open Monday-Friday from 7:45 AM-4:30 PM, excluding state holidays.
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Call or text 911 for emergency medical assistance.

For individuals impacted who need replacement vital records, like certified copies of birth, marriage/civil union, and death certificates, orders may be placed online at Hawaii State Department of Health website for Vital Records Ordering and Tracking here.

A relative may make an order on behalf of the person needing a replacement by uploading a copy of their own government ID (if born in Hawaii). For more info about vital records, call (808) 586-4602. They're open from Mon-Fri: 7:45am-4:30pm. You can also email DOH.MauiVR@doh.hawaii.gov.